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Shiseido's THE GINZA opens its first department-store counter, at Isetan Shinjuku

Shiseido's heritage skincare line THE GINZA — sold until now only through hotel spas and its own online store — is taking its first permanent counter inside a department store, at Isetan Shinjuku, testing whether a slowly built luxury position can hold up against every prestige rival on the floor ahead of its 25th anniversary in 2027.

Calm editorial illustration of a refined department-store beauty counter, soft glass and marble surfaces, a few unlabeled skincare bottles and jars arranged on a display stand, a silhouette shopper being attended by a silhouette beauty consultant from behind, warm ambient lighting suggesting an upscale Tokyo cosmetics floor.
Illustration by floortok.com

Shiseido said its prestige skincare brand THE GINZA will open its first-ever permanent department-store counter, inside the Isetan Beauty section of Isetan Shinjuku, planned for winter 2026, according to a company release. The counter arrives ahead of the brand's 25th anniversary in 2027.